At Etranscriber.net Transcription services, most of our
workforce comprises of female transcriptionists. We asked one of our lady
transcriber Jenna Huang on her opinions on this. And also who would make better
transcribers? Females or males? Without making the topic too female-centric or
a gender vs. gender topic, we asked her some questions on the same. Here are questions
that we asked Jenna during the interview.
1. We asked Jenna, "Do
females make better transcribers than male transcribers?" She replies,
"Well there are lots of facts to support this. Firstly, females have
better listening skills. Now listening skills are important when you have to
'listen' to hours of audio files such as a conferences or a focus group or webinars.
In a medical transcription company or in a general transcription company you
are required to listen to hours of audio. This is your job. And we never get
bored with it."
2. Then we asked Jenna, what makes them better suited for transcription
jobs? She replies, "Well I will answer this question from an employers perspective.
It is generally seen that women workface have lower attrition rates. Though it
may not be the case in every company but it is definitely so at our workplace. Another
excellent thing about the population mix here at our company is that candidates
from all experiences are given an opportunity. This not only includes fresh
pass outs from medical transcription colleges but also housewives who would
like to work from the comforts of their homes. So female candidates from all
ages can work here regardless of their location or age. On the other hand male
candidates might not prefer working from home. And also fewer and fewer male
transcribers are picking up this career choice. So I feel female transcribers
definitely make a better workforce for any transcription company whether it is
a general transcription or legal transcription service. "
3. What could be reason for such a skew in workforce
population? Huang says, "Well if you are look at the current career
choices in the outsourcing industry, certain service especially secretarial and
virtual administrative jobs, these are much favored by women as opposed to men.
This is evident from the fact that more than 75 percent of the graduates
passing out of transcription service colleges in Philippines, India, USA and
Canada, comprise of females and women. Then if you look at other career option
such as computer sciences, programming and coding, engineering services, Arts,
Business administration courses, Commerce etc. then men prefer these over a
transcription career.
4. Second last question. We asked Jenna, "Currently we
are seeing many women progressing on to executive level positions including
C-suites. This career level progression is also being seeing the secretarial
outsourcing industry where more and more women are becoming managers, CEOs, and
becoming board members. Do you see the trend continue in the future?" Huang says "Not only this, I know many
people in my line who started working as a transcriptionist moved on to the
career ladder within a short span of time i.e. 2-3 years. As this is a female
dominated industry when looking from the workforce perspective , then doesn't
it make sense that females would make better managers and CEO's too?"
5. Last question. We asked Jenna Huang if you had to
identify top 8 trends from the transcription industry then what would those be?
Here are top 8 predictions from the transcription industry that Jenna's sees
happening in the next 3-5 years.
1. Woman will continue to form the majority work force in
typing and secretarial service industry.
2. More and more automation will happen in medical
transcription.
3. General transcription services will likely remain
4. Legal transcription services will gain more importance
and will be looked on par with medical transcription.
5. More and more outsourcing to countries such as
Philippines, India is likely to be seen in future.
6. Transcription service wages will increase by 20-30
percent.
7. Transcribing rates per minute will remain more or less
the same as what they are now.
8. Academic level transcription such as dissertation and thesis transcription could become a tad bit cheaper for students and
lecturers. However this again will vary from company to company.
About the author: Etranscriber.net is an international general
transcription company. Etranscriber.net interviewed Jenna Huang who is a
transcriptionist by profession and has been working in this transcription
industry for the past 14 years. She loves to transcribe all types of video files into text with excellent accuracy and precision. Her favorite past time is watching Comedy
Central, especially The Big Bang Theory whenever she gets time from here daily
chores.
Related Link: Tips to convert a Youtube Video into text.
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