Sunday, April 12, 2015

Do Low Prices Mean a Compromise? Not Always.



Etranscriber.net has been offering online transcriber services and audio transcription services for 6 plus years now. When Etranscriber.net started the business venture  back in 2009 we had made a point to keep our rates as low as possible. And we can proudly say we have kept our promise. There is a common perception that low prices might mean some compromise would happen elsewhere i.e. either in quality department or in the serviceability aspects. Well, as far as our company is concerned, we follow a 3 point agenda. 

Agenda #1: Make typing services affordable for everybody who needs it.
Agenda#2: Etranscriber's typing service should be highly accurate.
Agenda#3: Etranscriber will focus on customer happiness and satisfaction.

We have maintained our solemn of promise of providing valuable services to all our customers till date. 


Low prices need not mean compromise.
Let's take McDonalds for examples. Their Happy Meals are one of the best selling items on their menu. Why? Firstly, they offer so much value to the customer.  Inside a Happy Meal you get a burger, French fries or hash brown and something to drink. A complete meal by itself. The Happy Meal really makes the customer happy and makes them come back for more. So clearly, McDonalds has offered an excellent quality product without downgrading the quality of the food. 

Low prices means 'Customer is King'
Companies can differentiate between competitors on basis of price alone. Doing so leads to a price war which often brings down prices by 20 to 30 percent. In that even the likelihood of degrading quality is low? Why? Because it is a price war which has brought the prices down. Inflation, on the other hand is one of a major cause in degradation of quality of a product. So for example rising fuel prices, there for resulting in dearness of employee cost, increase in business travel cost, utility bills etc. forces companies to increase their prices. If a company chooses to stay put the prices then one can expect lowering in quality and service. 

The Etranscriber Motto: Our company's motto is to follow the above 3 point agenda. We want to extend our typing services at affordable rates. And submit excellent quality transcripts. And maintain the rates as long as possible for years so that the customer doesn't think twice before hiring a transcriptionist like us. 

How does Etranscriber.net gives better value for money?
Let's take a look at the following three general transcription:

1. Academic and University Transcriptions: Our services come highly recommended by Universities, lecturers, Doctoral Students and scholars, we don't charge anything over and above other than what is mentioned in the rate card. There are no extra charges for transcribing a conference call with multiple speakers. There are no extra charges for transcribing a audio presentation or a seminar with multiple stage speakers. 

2. Legal transcription: Paralegal services need quick and sometimes rush transcription services by Etranscriber.net. We offer rush transcription at one of the lowest prices per minute of audio i.e. $1.25/minute. The price is inclusive of difficult recordings with background noise, difficult to understand accents and even identification of multiple interviewees. 

3. No charges for choice of Transcript format: Clients can request to receive the final transcript in any or all of the current popular formats. Some of these are Microsoft Word, both .Doc and .DocX format, PDF format, .Txt file etc. 

4. Revisions at no extra cost: Customers can request for changes in the transcript such as formatting requests at no extra cost. We entertain multiple revisions and encourage our clients to get in touch with us if they are having technical problems in formatting any transcript. Note: This can be done at any point of time even when the transcription order has been completed. 

One of our long term client Eva K. Harrington is a lawyer by profession. She specializes in company lawsuits of American firms. A few months back she was on the market looking to hire someone who could transcribe several hours of deposition for her. Eva shares her story of finalizing a transcription service. "…Initially after my research I came up by a number of legal transcriptionists who were charging more than $1.25 per minute. Since this is on the higher side my initial reaction was they would be better since they are charging a premium. And then I came across your website www.etranscriber.net. Looking at the affordable prices I thought to give it a try. And I am glad that I found you guys. Etranscriber.net did a wonderful job transcribing the depositions. I will definitely hire your services again in the near future"

About the author:  Etranscriber.net is a online transcriber service which specializes in general transcription of digital recording such as MP3s/Wav/Wma files. Their services are available round the clock to any country in the world. The teams consists of skilled transcriptionists with vast experience in handling major accents and transcribing recording with excellent accuracy.



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